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Books are meant to be read, loved, and shared. Choose a book and pay only one penny plus $4.99 shipping per book. Some of Susan's favorites are listed below, and she is happy to pass them along to you. Please allow two weeks for delivery.

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Choose a book listed below and get it for free. Just send us one of your books on any leadership, business or technology topic. These are some of Susan's favorites, and she is happy to pass one along to you. Please allow two weeks for delivery.

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The Accidental Creative

How to Be Brilliant at a Moment's Notice
by Todd Henry
Paperback, 229 pages
Published in 2013
Excellent condition
View covers: Front | Back
"In some circles, the word 'creative' has recently morphed from adjective to noun. If you are one of the millions among us who make a living with your mind, you could be tagged a 'creative.'"
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Achieving Life Balance

Taking Action for a Better Life
by Sam R. Lloyd and Tina Berthelot
Paperback, 99 pages
Published in 2005
Excellent condition
View covers: Front | Back
"What is the ideal life balance? Only you can answer this question because it is your values, goals, dreams, and desires that determine what will be most satisfactory for you. You will be happiest when you live your life in the manner that best meets your needs."
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Advertising

by William H. Bolen
Hard cover, 504 pages
Published in 1981
Fair condition
View covers: Front | Back
"Imagine what it would be like to live in a world without advertising. You turn on your radio, but you do not hear about the tire sale at Sears or the final clearance at the local department store."
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Better Business Writing

Become a More Powerful Communicator
by Sue Brock
Paperback, 102 pages
Published in 2009
Excellent condition
View covers: Front | Back
"American businesses reportedly lose more than $1 billion a year because of 'foggy' writing that wastes time, kills contracts, and alienates customers. You don't have to be part of this problem."
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Booher's Rules of Busienss Grammar

101 Fast and Easy Ways to Correct the Most Common Errors
by Dianna Booher
Paperback, 294 pages
Published in 2009
Excellent condition
View covers: Front | Back
"While visiting a museum in Beijing, I saw a sign that read 'NO LOUDING.' After a chuckle at what was obviously intended to mean 'No yelling' in this dignified place of artifacts and learning, I thought to myself, even if English is a second language here, you'd think that the curator would have verified the translation before putting signs everywhere."
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The Brand Gap

How to Bridge the Distance Between Business Strategy and Design
by Marty Neumeier
Paperback, 194 pages
Published in 2006
Excellent condition
View covers: Front | Back
"Let's start with a clean slate. If we wipe away some of the misconceptions about brand, we can make more room for its truths. Ready? First of all, a brand is not a logo."
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The Collaboration Imperative

Executive Strategies for Unlocking Your Organization's True Potential
by Ron Ricci and Carl Wiese
Hard cover, 246 pages
Published in 2011
Excellent condition
View covers: Front | Back
"Improved Collaboration represents your best opportunity to tap the full range of talents of your people, move with greater speed and flexibility, and compete to win over the next decade."
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The Complete Idiot's Guide to Great Customer Service

Quick and easy guidance for encouraging repeat business, Idiot-proof steps for improving communication with your customer, Down-to-earth advice on satisfying difficult custoemrs
by Ron Karr and Don Blohowiak
Paperback, 326 pages
Published in 1997
Excellent condition
View covers: Front | Back
"Each of us gives and receives service constantly. As consumers, we demand we demand great service and as service-providers we're obligated to give great service--because if we don't, people just won't do business with us. Today's business reality is that simple and that harsh."
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Creating Web Pages for Dummies

All-In-One Desk Reference
by Emily Vander Veer, Doug Lowe, Eric Ray, Deborah Ray, Damon Dean, Camille McCue, Emily Weadock, Joyce Nielsen, Mariva Aviram, Stephen Lockwood, and Madhu Siddalingaiah
Paperback, 782 pages
Published in 2004
Excellent condition
View covers: Front | Back
"Web sites are many things to many people. To some a Web site is an electronic business card; to others, an online storefront, to still others, a classified advertisement or a family photo album. The trick to creating a successful Web site is to figure out what a Web site is to you--and then to build your site and make it available on the Web by following a few simple steps."
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Creating Your Skills Portfolio

Show Off Your Skills and Accomplishments
by Carrie Straub
Paperback, 71 pages
Published in 1997
Excellent condition
View covers: Front | Back
"Photographers, artists, crafts people, graphic designers, interior decorators, models and actors have used portfolios to present their accomplishments for many years."
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CSS, DHTML & Ajax

Learn CSS, DHTML, and Ajax the Quick and Easy Way!
by Jason Cranford Teague
Paperback, 562 pages
Published in 2007
Excellent condition
View covers: Front | Back
"Let's face it: HTML is not exactly a designer's dream come true. It is imprecise, unpredictable, and not terribly versatile when it comes to presenting the diverse kinds of content that Web designers have come to demand. Then again, HTML was never intended to deliver high-concept graphic content and multimedia."
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Dead Certain

The Presidency of George W. Bush
by Robert Draper
Hard cover, 463 pages
Published in 2007
Excellent condition
View covers: Front | Back
"On the morning of January 21st, Bush received a bipartisan gathering of senators in the Cabinet room. Three minutes before it was to start, Bush arrived. Seeing members milling around in the hallway, he said, 'What's Wrong? Let's go.'"
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Developing Web Applications With Active Server Pages

by Thom Luce
Paperback, 362 pages
Published in 2001
Fair condition
View covers: Front | Back
"The Internet recently celebrated its thirtieth birthday but most people's awareness of it is far shorter. The World Wide Web (the Web), which many people think of as synonymous with the Internet, became a reality in 1990 after 10 years of work by Tim Berners-Lee and others at the CERN Laboratories in Geneva, Switzerland."
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The Dilbert Future

Thriving on Stupidity in the 21st Century
by Scott Adams
Hard cover, 258 pages
Published in 1997
Good condition
View covers: Front | Back
"There are two types of people in the world: the bright and attractive people like yourself who read Dilbert books, and the 6 billion idiots who get in our way."
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Dogbert's Top Secret Management Handbook

by Scott Adams
Hard covever, 148 pages
Published in 1996
Ecellent condition
View covers: Front | Back
"This book will teach you the Dogbert Management Method. All modern managers use this book as their primary guide. When you finish this book you will know what they know: Leadership isn't something you're born with. It's something you learn by reading Dogbert books."
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Elements of Style

by William Strunk, Jr., and E.B. White
Paperback, 92 pages
Published in 1979
Excellent condition
View covers: Front | Back
"At the close of the first world war, when I was a student at Cornell, I took a course called English 8. My professor was William Strunk Jr. A textbook required for the course was a slim volume called 'The Elements of Style' whose author was the professor himself."
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Emotional Intelligence

A Practical Guide to Making Friends With Your Emotions and Raising Your EQ
by Ian Tuhovsky
Paperback, 181 pages
Published in 2015
Excellent condition
View covers: Front | Back
"Do you believe your life would be healthier, happier and even better, if you had more practical strategies to regulate your own emotions? Most people agree with that."
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Get Connected

The Social Networking Toolkit for Business
by Starr Hall, Chad Rosenberg
Paperback, 205 pages
Published in 2009
Excellent condition
View covers: Front | Back
"What is social networking? At the most basic level the definition of social networking is to take traditional or in-person networking activities online. The internet and networking have come along way."
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Goers' Guide to Parliamentary Procedure

by Sue Goers
Paperback, 95 pages
Published in 1990
Excellent condition
Autograph: "To Susan, Best Wishes! Sue Goers"
View covers: Front | Back
"The average American is most likely to have some experience with meetings of an established society. There are some basic principles of parliamentary law which have been accepted by civilized people for many centuries. These are the underpinning upon which orderly deliberations are built."
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Grammar Girl's Quick and Dirty Tips

for better Business Writing
by Mignon Fogarty
Paperback, 224 pages
Published in 2008
Good condition
View covers: Front | Back
"Are you stumped by split infinitives? Terrified of using 'who' when 'who' is called for? Do you avoid the words 'affect' and 'effect' altogether?"
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How to Build a Million Dollar Database

There's Power in Who You Know & How Well You Know Them
by Michelle Bergquist
Paperback, 148 pages
Published in 2008
Excellent condition
Autograph: "Susan - Here's to you!  Enjoy! Michelle"
View covers: Front | Back
"In this first-edition, renowned business consultant and relationship marketing expert Michelle Bergquist walks you step-by-step through a system of how to identify, organize and communicate with your best business relationships."
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John Adams

by David McCullough
Paperback, 751 pages
Published in 2001
Excellent condition
View covers: Front | Back
"'But what do we mean by the American Revolution? Do we mean the American war? The revolution was effected before the war commenced. The Revolution was in the minds and hearts of the people.' -- John Adams"
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Learning to Lead

Understanding, Problem-Solving, Supporting, Rewards, Motivating, Training, Delegating, Inspiring, Empowering, Vision, Communicating, Trust
by Robert Heller
Paperback, 72 pages
Published in 1999
Excellent condition
View covers: Front | Back
"Learn all you need to know about leadership and understand the core skills and personal attributes needed to be an effective, responsible, and empowering manager."
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Light, Bright and Polite

How Businesses and Professionals Can Safely and Effectively Navigate Social Media
by Josh Ochs
Paperback, 124 pages
Published in 2012
Good condition
View covers: Front | Back
"All too often professionals and businesses forget how careful they need to be on social media. ...As a small business owner, I have found a technique that helps me make important decisions I will be proud of for years to come."
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Live Your Joy

by Bonnie St. John
Hard cover, 205 pages
Published in 2009
Excellent condition
View covers: Front | Back
"When people meet me, they often ask, 'How can I have the kind of joy that you do? You were abused as a child; you went through numerous surgeries to have your leg amputated; you've been divorced; you're a single mom. Yet, you radiate joy... How is that possible?'"
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Managing the Future

10 Driving Froces of Change for the Next Century
by Robert B. Tucker
Paperback, 212 pages
Published in 1998
Excellent condition
View covers: Front | Back
"Here is the definitive guide for today's successful business leaders. In a rapidly changing marketplace, a company must work with tomorrow's trends to beat today's stiff competition."
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Marketing Campaign Development

What Marketing Executives Need to Know About Architecting Global Integrated Marketing Campaigns
by Mike Gospe
Paperback, 161 pages
Published in 2008
Excellent condition
Autograph: "Mike Gospe"
View covers: Front | Back
"While many of us will recognize a good, well-thought-out marketing campaign when we see one, the single, basic truth about world-class marketing campaign development is that it is easy to say, but hard to do."
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Marketing Your Business Online

Easy and Affordable Internet Marketing Strategies to Grow Your Business
by Stephanie Chandler
Paperback, spiral bound, 108 pages
Published in 2008
Fair condition
View covers: Front | Back
"Every business needs a website! No matter how small or large your business is or whether your want to reach your local community or span the globe, a website is a critical tool in helping you grow your business."
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Microsoft Office 2010 for Dummies

by Wallace Wang
Paperback, 412 pages
Published in 2010
Good condition
View covers: Front | Back
"Microsoft Office 2010 consists of five core programs: Word, Excel, PowerPoint, Access and Outlook. Each of these core programs specializes in manipulating different data."
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Microsoft Office Access 2003

by Lisa Friedrichsen
Paperback, 225 pages
Published in 2004
Excellent condition
View covers: Front | Back
"The lessons use MediaLoft, a fictional chain of bookstores, as the case study. The assignments on the light purple pages at the end of each unit increase in difficulty."
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The Oxford Dictionary of Modern Quotations

by Tony Augarde
Paperback, 530 pages
Published in 1991
Good condition
View covers: Front | Back
"What is a quotation? It is a saying or piece of writing that strikes people as so true or memorable that they quote it (or allude to it) in speach or writing."
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The Power Presenter

Technique, Style, and Strategy from America's Top Speaking Coach
by Jerry Weissman
Hard cover, 248 pages
Published in 2009
Good (no book jacket) condition
View covers: Front | Back
"Dizzy Gillespie, the legendary jazz trumpet player, known as the father of bebop, was once asked how e created the distinctive musical form. He described one particular performance during which, after a rather indulgent night, he improvised a new elliptical, free-form sound. "
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The New Roberts Rules of Order

The classic manual of parliamentary procedure
by John Sherman
Paperback, 295 pages
Published in 1993
Excellent condition
View covers: Front | Back
"A work on parliamentary law is needed, based, in its general principles, upon the rules and practices of Congress, but adapted, in its details, to the use of ordinary societies."
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Search Engine Optimization and Placement:

An Internet Marketing Course for Webmasters
by Renee Kennedy, Terry Kent
Paperback, 76 pages
Published in 2001
Excellent condition
View covers: Front | Back
"If you want to learn how to promote your Web pages in the major search engines and online directories, this book will provide you with the organization and skills that you need."
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Secrets of Power Marketing

Promote Brand You
by Peter Urs Bender and George Torock
Paperback, 251 pages
Published in 2000
Excellent condition
View covers: Front | Back
"Marketing means communicating your message. A communication is not what you say, but what is heard--and remembered. You influence the perception of a message by determining how it is expressed."
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Selling for People Who Hate to Sell

Everyday Selling Skills for the Rest of Us
by Brigid McGrath Massie
Paperback, 192 pages
Published in 1996
Good condition
Autograph: "To Susan, Best wishes for future sales success! Brigid McGrath Massie"
View covers: Front | Back
"And yet, don't you sometimes find yourself helping someone--oh, say, a customer--fill some need or other? Don't you occasionally talk about your service or product to people who might--wild guess here--buy it?"
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Smarter Work Habits That Matter

Over 50 simple and smarter ideas for improving results, relationships and reputations in the workplace
by Kimberly Medlock
Paperback, 129 pages
Published in 2015
Good condition
Autograph: "Share your best today! Kimberly Medlock"
View covers: Front | Back
"If you work in an office with other people, there will always be a few habits or idiosyncrasies that may irritate you. The truth is, and let me be clear, most people do not mean to irritate or annoy other people, but yet they do."
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Success is a Choice

Ten Steps to Overachieving in Business and Life
by Rick Pitino with Bill Reynolds
Paperback, 275 pages
Published in 1998
Excellent condition
View covers: Front | Back
"The Wildcats' 1997 season was, for me, the most rewarding of my years at Kentucky. It was a microcosm in a sense, of the last chapter in this book, 'Surviving Success.' Not only were we coming off the high of winning the national championship the year before, but we also had lost four key players to the NBA draft."
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They Don't Play My Music Anymore!

How To Plan Your Future When Your World Keeps Changing
by Thomas W. McKee
Paperback, 123 pages
Published in 1999
Excellent condition
View covers: Front | Back
"When the Big Bopper was asked what the secret of his success was, he answered "Some cats got it, some cats don't." I was sixteen when I first heard the Big Bopper say those intriguing words."
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The Virtual Office Survival Handbook

What Telecommuters and Entrepreneurs Need to Succeed in Today's Nontraditional Workplace
by Alice Bredin
Paperback, 259 pages
Published in 1996
Excellent condition
View covers: Front | Back
"A virtual office is any worksite outside of the traditional office in which people still do the work associated with a traditional office. People who work in a virtual office can be either telecommuters, who work outside of a corporate office for an employer, or entrepreneurs, who are self-employed."
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Waiting for Your Cat to Bark?

Persuading Customers When They Ignore Marketing
by Bryan and Jeffrey Eisenberg, with Lisa T. Davis
Hard cover, 225 pages
Published in 2006
Excellent condition
View covers: Front | Back
"Waiting for Your Cat to Bark? This question is really our way of asking, "Are you waiting for your customers to respond the way they used to?" Many marketers are, and that's a problem."
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Web Design for ROI

Turning Browsers Into Buyers & Prospects Into Leads
by Lance Loveday and Sandra Niehaus
Paperback, 196 pages
Published in 2008
Good condition
View covers: Front | Back
"One naturally assumes, then, that organizations would be laser-focused on ensuring their sites are designed to capitalize on this opportunity, thereby maximizing their return on Investment (ROI). Strangely, that's not the case."
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The Web Design WOW! Book

Showcasing the Best of On-Screen Communication
by Jack Davis and Susan Merritt
Paperback, 219 pages
Published in 1998
Good condition
View covers: Front | Back
"Nothing clears away the creative cobwebs like being inspired by the successful work of others."
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What Do They Say When You Leave the Room?

How to Increase Your Personal Effectiveness for Success at Work, at Home and in Your Life
by Brigid McGrath Massie, M.S.W., M.B.A., with John Waters
Paperback, 208 pages
Published in 1998
Excellent condition
Autograph: "To Susan, Best wishes today and always! Brigid McGrath Massie"
View covers: Front | Back
"Whether you're working your way up the corporate ladder...a struggling entrepreneur...a happy homemaker...the president of your own company...looking for work...an invisible middle manager...a harried working mother...an in-demand consultant...an ambitious student...stuck in a dead-end job...or a successful salesperson, this book has something for you."
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Winning Ways

4 Secrets for Getting Great Results by Working Well with People
by Dick Lyles with foreward by Ken Blanchard, Ph.D.
Hard cover, 93 pages
Published in 2000
Excellent condition
Autograph: "To Susan -- Winning best wishes! Dick Lyles May 2001"
View covers: Front | Back
"Winning respect. Winning jobs. Winning clients. Winning success. Learn the secrets of Winning Ways from leading entrepreneur, author, and speaker Dick Lyles."
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Women in the Office

Transitions in a Global Economy
by Ann Eyerman
Paperback, 245 pages
Published in 2000
Excellent condition
View covers: Front | Back
"Every day around the world, millions of women get up, pull on pantyhose, pack lunches, take kids to daycare and go to work as support staff in offices. They are some else's secretary, receptionist, teller, word processor, administrative assistant or perhaps 'just the temp.'"
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You Want Me To Do What?

When, Where and How to Draw the Line
by Nan DeMars
Paperback, 317 pages
Published in 1997
Excellent condition
Autograph: "Best wishes to Susan--a true champion of our profession - Nan DeMars 7/97"
View covers: Front | Back
"'So--how do I do the right thing, and still keep my job, too?' Julie, a secretary at a Midwestern utility company had just explained her problem to us. She was clearly upset. Her boss had asked her to do something that was 'right' for the company, but wrong for the customer."
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